Security

Security and HIPAA

SWONKDOG provides the technology partners use to offer online visits and at-home lab testing. The physician groups, pharmacies and laboratory that treat a patient are HIPAA covered entities, and SWONKDOG handles health information on their behalf, and on behalf of the partner, as a business associate. The full details are in the privacy and HIPAA notice.

Encryption

Information is encrypted in transit and at rest. Card details go to the payment processor and never touch SWONKDOG's or a partner's systems.

US hosting

Our systems are hosted in the United States.

Sign in and access

Staff sign in with a password and an authenticator app. A partner sees its own patients and nobody else's.

Questions and concerns

Security questions go to support@swonkdog.co. To raise a compliance concern, use the report a concern page.

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