Demos
Eight short demos, in the order you will live them.
Each is about a minute, narrated, on the platform's own screens for a demo clinic with made-up people. Watch them in order, or jump to the step you are at.
Captions are in each video's menu, and the full transcript sits under each one.
01Demo 1 of 8 · 0:43
Your setup and your name
From the email that sets you up to your name, logo and colours on everything a patient sees.
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Step one. Your setup, and your name on all of it.
The day you sign, a setup link arrives by email. It works once. You choose a password, and the organisation is yours.
Then an authenticator app. Every sign-in asks for a code from your phone, because patient records sit behind it. It takes a minute to set up.
On Branding, you set the name patients see, your logo, your colours and your support address.
The preview beside it is the intake your patients will open. The intake, their portal and their emails all carry your name, not ours.
Next: your prices.
02Demo 2 of 8 · 0:41
Your prices
Your cost, your price and what you keep on every product, and the one rule that stops a sale at a loss.
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Step two. Your prices.
Every product shows your cost, the price you set, and what you keep. The last column is what the patient pays, with the clinician's review and the shipping added.
To start, set one margin on cost and price everything at once. Then change any row you like, whenever you like.
One rule protects you. A price below your cost is refused on the spot, so you cannot sell at a loss by mistake.
What you keep is yours on every order. It never pays for the review or the shipping. Those are separate lines at checkout.
Next: your intake link.
03Demo 3 of 8 · 0:47
Your intake link, on your website
Choose what a link sells, try it safely, then put the link or the snippet on your site.
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Step three. Your intake link, on your website.
An intake link is a storefront. Tick what it sells, or tick nothing and it offers everything you have priced.
Each program shows what your patient will pay for one, three or six months.
Make a test link first. Orders from it never charge a card. A preview link goes further: the whole intake with no card step at all, for a try-it button on your site.
Then copy the link, or paste the snippet where the intake should appear on your website. Your web person needs a few minutes.
That is all it takes. The link opens your intake, under your name, on any phone.
Next: your first patient.
04Demo 4 of 8 · 1:04
Your first patient
What happens the moment a patient finishes your intake, and why nothing is charged yet.
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Step four. Your first patient.
A patient opens your intake from your website. It runs under your name, with your logo and your colours, and it takes five to seven minutes on a phone.
They choose from the programs you have priced, at the prices you set. The health questions that follow depend on that choice.
The questions are the ones a clinician needs for that treatment. An answer that rules it out stops the intake right here, before any payment.
They read their answers back, exactly as the clinician will read them, and confirm them. Then their details and a shipping address.
At checkout, their card is held, not charged. The treatment is charged only if a clinician approves it.
The order is on your Orders page within seconds: card held, waiting for a clinician licensed in the patient's state. That decision usually comes within hours, and you see it the moment it lands.
Next: the clinician's decision.
05Demo 5 of 8 · 0:50
The clinician's decision
Who decides, what they can decide, and when the card is charged.
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Step five. The clinician's decision.
Open an order and its timeline tells you where it stands. The intake came in, and the card was held.
A clinician licensed in the patient's state reads the intake. They can approve, ask the patient for more, recommend something else, or decline. That decision is theirs alone.
Only on approval is the card charged, and the prescription goes straight to the pharmacy. Nobody on your team has to do anything.
The order spells out the money: what the patient paid, what the platform takes, and what you keep.
Your patient sees the same story in their portal, in plain words, as it happens.
Next: shipped, delivered, and every day after.
06Demo 6 of 8 · 0:45
Shipped, delivered, and every day after
From the pharmacy to the patient's door, with every step on the order, and how refills work.
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Step six. Shipped, delivered, and every day after.
An approved order goes to a licensed U.S. pharmacy, and the pharmacy confirms it has it.
It ships with tracking, and every step lands on the order as it happens. Shipped, then delivered.
The order names the pharmacy that filled it, the carrier and the tracking number, so your support team can answer a patient in one look.
Your patient sees the same tracking in their portal, under your name.
When they need more, they order again in one tap. A clinician reviews every refill before anything is charged.
Next: what your patients get.
07Demo 7 of 8 · 0:45
What your patients get
The portal every patient gets under your name: their orders, who looked after them, video visits, documents.
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Step seven. What your patients get.
Every patient gets a portal under your name. It opens on their orders and where each one is.
Each order names who looked after it: the clinician who reviewed it, and the pharmacy that filled it.
The prescription is there in full, with its directions, so nothing depends on a label they threw away.
They can book a twenty-minute video visit with a licensed clinician, from their phone or their computer.
Their documents keep everything they agreed to, exactly as it read at the time.
And they keep their own phone number and shipping address up to date.
Next: your statement and your money.
08Demo 8 of 8 · 0:43
Your statement and your money
Patients pay you; once a month a statement lists the platform's part of every order that settled.
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Step eight. Your statement, and your money.
Patients pay you, on your own payment account. Each order shows what was charged.
Of that, the platform's part is your cost for the items, plus the clinician's review and the shipping when they apply. The rest is yours. On this order, fifty-one dollars.
Once a month, a statement lists the orders that settled and the platform's part of each one. One number, with every order behind it.
It stays on your Billing page, marked paid, for your books.
That is the whole journey. Start this week, at swonkdog dot co.
Next
See it with your name on it.
Tell us about your practice or brand and the programs you want to offer. We set up your organisation, your sign-in and your intake link the day you sign, and walk you through both portals on a call. The steps are on one page: Getting started.