The platform

One system, under your name.

SWONKDOG is healthcare infrastructure for medical practices, clinics, med spas, and wellness and fitness brands. You bring the brand and the patients. The platform runs the online intake, the review queue clinicians work from, the pharmacy connections, the lab kits and the payments, and you watch every visit, decision, shipment and statement from your partner portal.

Become a partner Watch the demos How it works Compliance

01The system

Your portal. Their portal. One record.

You run your programs from your partner portal. Your patients follow their orders in a portal that carries your name. Both are views of the same visit: what happens in one shows up in the other as it happens, and nothing is copied between systems by hand.

Watch the eight demos
app.swonkdog.co
A partner's dashboard: orders waiting for a clinician, in transit, failed payments, orders per day, visits reviewed per day and card revenue for the last 30 days
Your dashboard. What needs attention today and how the month is going: orders placed, visits reviewed, how long patients waited for a decision, what the cards brought in. You see your own patients and nobody else's.
A patient's order page in the portal: received, reviewed by the clinician, at the pharmacy, shipped, with the tracking number, and the patient's clinician, physician group and pharmacy with its address and phone
Your patient's order. Where it is and the tracking number, with the clinician, physician group and pharmacy behind it, under your name and your colours.
app.swonkdog.co
One lab order in the partner portal: what the patient paid, the platform fees from the price sheet and the partner's margin, the clinician, physician group and lab, and a timeline from intake to the clinician's review of the results
One order, every step. What the patient paid, the platform fees on your price sheet, and your margin; the clinician, the physician group and the pharmacy or lab; and a timeline from the intake to the doorstep or the results, with the reason whenever a step failed.
app.swonkdog.co
The branding page in the partner portal: the name patients see, the logo, the colours and the support email, with a live preview of the intake
Your name on all of it. The name, logo, colours and support address patients see on the intake and in their portal are yours to set, with a preview as you type.
A patient's home page in the portal, listing their orders under the partner's name
Your patient's home. Their orders, messages with the clinician, and refills, without a waiting room.

02How it works

Three steps. You own the first. Licensed clinicians, pharmacies and our software handle the rest.

  1. Set up your brand

    Your name, the programs you want to offer, your prices, and your own payment account. Your intake goes on your website as a link or an embed. Days, not months.

    An aesthetician treating a client in a med spa
    A med spa, a clinic, a coach, a brand with an audience: partners are the businesses patients already trust.

  2. Your patients complete the intake, a clinician reviews it

    A clinician licensed in the patient's state reads the visit and decides: approve, ask for more, recommend something else, or decline. Where a state requires a live video visit, the intake books one. The patient hears back in the portal, under your name.

    A woman at her kitchen counter filling in a form on her phone
    Five to seven minutes on a phone: the health questions, an ID and consent, in your name.

  3. Pharmacies ship, you see everything

    Approved treatment is dispensed by a licensed US pharmacy and shipped to the patient with tracking. Your partner portal shows every visit, decision, shipment, message and statement as it happens.

    A pharmacist reaching for a medication box on a shelf Hands wrapping a parcel in brown paper
    Filled by a state licensed pharmacy, packed for one patient, shipped with a tracking number that appears in both portals.
A clinician's hands over a tablet, notes and a stethoscope

03Compliance

Clinicians decide. The software does the rest.

Clinical independence

Only licensed clinicians from independent physician groups make treatment decisions, and only for patients in states where they hold an active license. Partners choose which programs to offer; they never see or influence a decision before it is made. Physician groups receive the same fee for every review, whether the clinician approves, declines or recommends something else. Each physician group checks its clinicians' licenses and expiry dates continuously.

Licensed US pharmacies

Every prescription is written by the clinician and sent to a state licensed US pharmacy. Partners never handle prescriptions. The pharmacy's name, address and phone are on every order in the patient's portal.

Patient information stays protected

Encrypted in transit and at rest, uploads encrypted before they are stored, every access to a record logged, staff signed in with an authenticator app, hosted in the United States. A partner sees its own patients and nobody else's.

Payments held until approval

Card details go to the payment processor and never touch SWONKDOG's or a partner's systems. The card is held on the partner's own account at submission and charged only at approval.

SWONKDOG is a technology company. It is not a medical provider, a pharmacy or a laboratory. It doesn't employ or direct clinicians, and its support team doesn't give medical advice.

SWONKDOG is not a medical practice, pharmacy or prescriber. Clinical decisions are made by independent licensed providers, and pharmacy services by licensed pharmacy partners.

Next

See it run, then start.

Eight short demos show each step on real screens. Getting started says what you bring, what we do and how long each step takes.

Watch the demos Getting started Programs and labs